Business Operations Consultant

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We're people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we're stronger.
Role designed to help the investment group understand opportunities in existing block of business and target specific retirement plans where MassMutual products offer compelling solutions. It will be paramount to understand the kind of data we need and then help build user friendly dashboards that the team will leverage to grow our investment solutions. An individual that can offer creativity in building dashboards and help with marketing initiatives will be a significant value add.
Responsible for managing dashboards and metrics to monitor product adoption through measurement reporting and analysis
Present dashboards to relevant team members
Provide marketing insight for materials and dashboards
Product Lifecycle Management
Periodically audits existing material; identifies need for additional feedback and lead effort to gather input
Interfaces with key business partners as required
Generate materials for MassMutual Fund Board
Product Performance Management
Gathers and analyzes asset and performance data; incorporates customer input and market trends
Develops dashboards to monitor IC activity, cash flow and asset growth
Work with database team to identify specific data needs for investment team
3+ years' experience in financial services
Strongly proficiency in Microsoft Office Products specifically Excel and Access
Strong communications skills, written and verbal
Ability to multi-task effectively in a fast paced environment
Authorized to work in the United States without sponsorship now or in the future
Retirement plan and/or investment product knowledge desired
Marketing background preferred
Bachelor's Degree preferred
Ranked No. 93 in the annual FORTUNE ?? 500 Ranking (FORTUNE ?? Magazine, June 2018) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.
Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.
Value People: We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.
Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.
Achieve Results: We focus on winning by exceeding expectations and getting better - everyone, every day.
For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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